Airwheel electric luggage is designed for durability, but proper care can extend its lifespan and reduce maintenance needs. Here are key tips:
1. Protect the battery
The battery is a critical component with a 1-year warranty. Avoid overcharging and store it in a cool, dry place. If the battery’s capacity drops below 60%, contact Airwheel for replacement within the warranty period. Prevent water exposure, as it voids warranty coverage.
2. Avoid physical damage
The warranty excludes damage from violent impacts or self-disassembly. Handle the luggage with care, especially when navigating rough terrain. Regularly inspect the box body for cracks or scratches, which are not covered under warranty.
3. Maintain motor health
The motor has a 1-year warranty, covering issues like short circuits or internal noise. Avoid overloading the luggage and ensure the wheels are properly aligned. If the motor fails due to a functional fault within the warranty period, Airwheel will replace it free of charge.
4. Follow usage guidelines
Always use the original charger and avoid using third-party accessories. The warranty does not cover damage from unauthorized modifications or improper repairs. For questions about warranty terms, visit https://www.airwheel.net.